Terms and Conditions

In these terms and conditions ‘Crichton’s Pantry’ and ‘ The AC ’ means The Admirable Crichton Events Ltd. ‘The Client’ means the person, firm or company making the booking and ‘The Booking’ means the items being ordered for delivery. ‘ The Basket Total’ means the price provided by The Admirable Crichton Events Ltd based on the the order placed in the basket by the client. These terms and conditions shall be governed by the laws of England and Wales and any dispute will fall within the jurisdiction of the courts of England and Wale s. Please note that for events requiring hotel or flight bookings additional terms will apply. Where clients are based outside of the UK, additional terms may apply.

1. Prices

Prices are confirmed at the time of checkout. Should an item be unavailable or sold out, Crichton’s Pantry reserves the right to cancel the order and if the items was on offer at the time of the original order, Crichton’s Pantry is not obliged to honour the original price when the item becomes available again. We re s erve the right to increase prices on our website at any time.

2. Confirmation

An electronic confirmation will be sent to you upon payment confirmation. This will act as your proof of purchase.

3. Menus and Special Dietary Requirements

All products are subject to market availability, in the unlikely event of an item being unavailable, we would reserve the right to provide a similar alternative, this would be notified to you in advance. We would be happy to provide vegetarian, vegan, dairy free and gluten free alternatives to items in our menus. Whilst every effort is made to prepare food in a suitable environment, we do not operate an allergen free kitchen and therefore traces of nuts and other allergens may be found in our food.

4. Payment

Full payment is required at the time of checkout

5. Third Party Arrangements

When an event or any part of it is arranged on behalf of the Client by a third party, confirmation from the Client must be pro vided to The AC, clearly stating that The AC should not be responsible for the actions of any third party and any goods / services that the third party may provide.

6. Variations and Alterations

The contents of menus, decorations or any other items that The AC shall supply are subject to market availability. Any alte rat ion will be notified to the Client.

7. Food

Crichton’s Pantry by The Admirable Crichton cannot accept responsibility or liability for the safety of any food items not stored or cooked as instructed or consumed after the advised best before date.

8. Loss or damage

Whilst every effort is taken to ensure the all goods arrive in perfect condition, if this is not the case, please notify us immediately and provide images.

9. Indemnity

The Client will be responsible for and will indemnify by The Admirable Crichton Events Ltd fully against any claims, lo ss damage or liability arising due to any negligent act or default of the Client or any person for whom the Client is responsible.

10. Limitation of Liability

The Admirable Crichton Events Ltd liability for direct losses or damages caused by its negligence or failure to perform its obligations shall be limited to the amount paid to us by the Client. No liability is accepted for the consequential losses or damages caused by any failure to perform our obligations irrespective of whether tha t f ailure is due to negligence on the part of The AC, its officers, employees or sub contractors or due to any other causes.

11. Limitation of Liability

Crichton’s Pantry by The Admirable Crichton Events Ltd liability for direct losses or damages caused by its negligence or failure to perform its obligations shall be limited to the a mount paid to us by the Client. No liability is accepted for the consequential losses or damages caused by any failure to perform our obligations irr esp ective of whether that failure is due to negligence on the part of by The Admirable Crichton Events Ltd , its officers, employees or sub contractors or due to any other causes.

12. Force Majeure

No liability is accepted for failure of performance due to strike, lockout, accidents, fire, floods, ice, obstruction, terr ori sm or any other event beyond the control of The Admirable Crichton Events Ltd.

13. Intellectual Property, Photography and Partnership

Crichton’s Pantry by The Admirable Crichton Events Ltd asserts full intellectual property rights over all aspects of Crichton’s Pantry and th e o nline shop.

14. Cancellation

We regret we are unable to accept cancellations and no refunds will be offered. This includes where changes to UK governmen t p olicies and legislation may limit guest numbers.